Sunday Closed : Mon - Sat 9:00 AM - 6:00 PM

Cancellation & Refund Policy

Important Notice

Jungle Safari Bharat is a private travel agency acting solely as a facilitator for bookings. We are not a government website and are not affiliated with or operated by any Government Forest Department.

Safari permits, park entries, and zone allocations are issued, governed, and regulated by the respective state Government Forest Departments and are subject to their applicable rules, availability, and approval.

All cancellations, rescheduling requests, and refunds are subject to the applicable terms and conditions of the primary service providers, including Government Forest Departments, hotels, resorts, and transport operators, along with any applicable agency facilitation or processing charges.


Overview

This Cancellation & Refund Policy outlines the terms under which cancellations are processed and refunds, where applicable, are determined when you book wildlife safaris, accommodation, transportation, or complete tour packages through Jungle Safari Bharat.

By completing a booking on our website or through our offline reservation channels, you acknowledge and agree to the applicable cancellation and refund terms communicated at the time of booking.

1. Government Safari Permits & Entry Tickets

Once a government safari permit is confirmed, cancellation, modification, transfer, or refund will be subject to the applicable rules and policies of the respective Government Forest Department.

Requests for changes to the safari date, safari slot (morning/evening), vehicle type, zone, or visitor details cannot be guaranteed by Jungle Safari Bharat and will depend entirely on the rules, availability, and approval of the respective Forest Department.

Where the applicable authority does not permit cancellation, modification, transfer, or refund, the corresponding safari permit amount will be non-refundable.

2. Resort & Hotel Bookings

Cancellation policies for hotels and jungle resorts vary depending on the property, room type, booking conditions, and season of travel.

The cancellation policy mentioned on the applicable booking confirmation or voucher will prevail wherever it differs from the standard timelines mentioned below.

Unless specified otherwise on your booking voucher, the following standard accommodation cancellation timeline may apply:

  • Cancellation 30 days or more prior to check-in: 90% refund of the applicable accommodation cost, with 10% retained towards transaction and operational charges.
  • Cancellation between 15 to 29 days prior to check-in: 50% refund of the applicable accommodation cost.
  • Cancellation less than 15 days prior to check-in: No refund may be applicable.

During peak travel periods such as Diwali, Christmas, New Year, Holi, and national holidays, selected hotels and resorts may apply stricter or non-refundable cancellation conditions. The property-specific terms applicable to your booking will prevail.

3. Wildlife Tour Packages

Wildlife tour packages may consist of multiple individual components, including safari permits, accommodation, meals, transportation, and other travel services.

If you choose to cancel a package, the refund will be calculated separately for each component based on the applicable cancellation terms of the respective service provider.

  • The government safari permit portion will be subject to the applicable Forest Department cancellation and refund rules.
  • The accommodation component will be subject to the cancellation policy of the respective hotel or resort.
  • The transportation component will be subject to the applicable cancellation terms of the transport provider.
  • Any applicable agency service, facilitation, transaction, or processing charges may be non-refundable.

4. Cab & Transportation Services

If you book an independent cab or transportation service through Jungle Safari Bharat, cancellation requests should be submitted in writing through our official email.

Unless a different cancellation policy is specified on your booking confirmation, the following standard terms may apply:

  • Cancellation 48 hours or more before scheduled pick-up: Refund may be issued after deducting applicable administrative or facilitation charges.
  • Cancellation less than 48 hours before scheduled pick-up: No refund may be applicable.

The cancellation terms of the assigned transport provider will prevail where they differ from these standard terms.

5. Force Majeure & National Park Closures

National Parks and Tiger Reserves may be closed or safari operations may be suspended due to severe weather conditions, heavy rainfall, flooding, forest fires, administrative or government directives, VIP movements, strikes, public emergencies, epidemics, safety concerns, or other circumstances beyond our reasonable control.

In such circumstances, the decision of the respective Government Forest Department regarding safari cancellation, permit rescheduling, or refund will apply. Jungle Safari Bharat cannot guarantee compensation or refunds beyond the amount approved or released by the relevant authority or service provider.

Any non-refundable agency, transaction, processing, accommodation, or transportation charges will remain subject to the applicable terms of the respective service provider.

6. Refund Eligibility

Refund eligibility depends on the applicable cancellation policy of the service or provider involved in your booking.

  • Government safari permit refunds are subject to the applicable Forest Department rules.
  • Hotel and resort refunds are subject to the property's cancellation policy.
  • Cab and transportation refunds are subject to the applicable transport provider's terms.
  • Agency facilitation, service, transaction, or processing charges may be non-refundable where applicable.
  • Refunds will only be processed for amounts that are eligible for refund under the applicable terms.

7. Refund Processing and Timelines

All cancellation and refund requests should be submitted formally through our official email address. Verbal or telephonic requests may not be treated as formal cancellation requests until confirmed in writing.

Once a refund is approved and received from the applicable service provider or authority, Jungle Safari Bharat will initiate the eligible refund to the original payment method used for the booking, wherever technically and operationally possible.

Please allow approximately 7 to 10 working days after refund initiation for the amount to reflect in your account. Actual credit time may vary depending on the bank, card issuer, payment gateway, or other financial institution involved.

8. Cancellation Request Procedure

To request a cancellation, please contact us through our official email address with the following information:

  • Booking reference or booking ID
  • Name of the primary traveller
  • Travel or safari date
  • Service or package booked
  • Reason for cancellation, where applicable

Cancellation requests will be reviewed according to the applicable terms and the request date and time may be considered when determining eligibility.

9. Updates to This Cancellation Policy

We may update this Cancellation & Refund Policy from time to time to reflect changes in government forest guidelines, service-provider policies, operational practices, or applicable legal requirements.

Any revised policy will be published on this page and will apply to bookings made after the updated policy becomes effective, unless otherwise required by applicable law.


Contact Information

If you have any questions, need to initiate a cancellation, or require clarification regarding refunds, please contact us using the official details below:

  • Jungle Safari Bharat
  • Private Travel Agency & Safari Booking Facilitator
  • Email: junglesafaribharat@gmail.com
  • Phone: +91-9151815121
  • Office Hours: Monday – Saturday, 9:00 AM – 6:00 PM
  • Sunday: Closed